It applies to the processing of personal data that we gather about you when you use and interact with our site, such as registering for an account, visit our branded social media pages, register for, attend or take part in our events, webinars, or contests, or otherwise interact with us in person and/or by email, text message, instant messaging, telephonically, and by other electronic means.
We may collect data, including personal data, about you as you use our website and Service or request our Service and otherwise interact with us. Some of our website’s functionality can be used without providing any personal data, though for using some features, personal data is required. We process two broad categories of personal data:
If you register with our website at https://www.seoscience.com/, then as part of such registration we will ask you to provide certain personal data, including your name, your company name (if applicable), your email address and password.
We collect data that you give us when you contact us with inquiries (including by filling out contact forms on our websites), engage with our live chat service on the website, or contact our customer support regarding a problem you are experiencing.
We collect details of transactions you carry out using the Service including information you provide to enable us to fulfill your order, which may include financial information such as your bank or credit card number. As a paying user of the Service, we will receive your payment transaction details (for example, your name, the amount paid and the date of payment).
We collect payment and billing information when you register for our paid Service. For example, upon registration we ask you to designate a billing representative, including name and contact information. You may also provide payment information, such as payment card details, which we collect via secure payment processing services. If you sign-up for a free account, you are not required to enter your credit card information unless and until you decide to continue with a paid subscription.
You may choose to provide additional information such as your VAT, additional billing address or name of the entity that you represent.
In some cases (for example if you request a refund) we may ask you to provide us information such as your billing information (name, transaction ID, last 4 digits of the bank or credit card associated with the account, billing date, etc.), email address, login name, and if needed, information that verifies your identity, in accordance with applicable law.
If you use our blog to post comments or would like to participate in our events, we may ask you to provide us with some information (such as your name, job title, your photo or other information). By posting any information on publicly accessible blogs or other areas of our website you acknowledge and agree that the data you provide on our websites - including information provided to create your public profile - would be visible to any member of the public who accesses the website. You can change this information at any time.
We collect and display reviews and testimonials of our customers in addition to other endorsements, such as those from professional organisations. With your consent, we may post your testimonial, but we will check with you first.
We may obtain personal data about you from our authorised resellers or distributors, for example, if you purchase access to the Services through one of these partners. The personal data we may receive include business contact information, including mailing addresses, job titles, email addresses, phone numbers.
Like many other commercial websites, we use certain technologies, such as tools for collecting usage data, cookies, pixels, and similar technologies, to automatically collect information that may contain personal data as you navigate our website.
When users come to our website, we may track, collect, and aggregate information indicating which pages of our websites were visited, the order in which they were visited, when they were visited, and which links were clicked. Collecting such information may involve logging the IP address, operating system and browser software used by each user. We may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of their point of connectivity.
To provide the Service and related support, process transactions, manage your user account and respond to your requests. This is necessary to perform the contract we are about to enter into or have entered into with you.We also use your data as necessary for certain legitimate interests, including:
We will not sell or provide your data to others, except in order to provide you with the products and services you request and as further described below, or with your permission or as required by applicable law.
We may engage other companies and people to perform tasks on our behalf - meaning they are helping us provide our Service. In particular, we use third party providers of payment processing, fraud prevention, and security, hosting and other information technology services, email communication, analytics, marketing and investor relations. Following our instructions, these parties may process your personal data in the course of providing the relevant services to us.
We may share your personal data so that we can comply with a legal obligation to which we are subject, protect and defend the rights or property of SEO Science, act in urgent circumstances to protect your personal safety or that of the public, or protect SEO Science against legal liability. For example, where we are obliged to share your personal data with regulatory bodies which govern our work and services; government departments such as law enforcement, courts orders; financial institutions and the like.
We retain your personal data for as long as reasonably necessary to provide the Service and fulfil the transactions you have requested, complying with our legal obligations or for other legitimate business purposes, such as maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements. After the retention period has elapsed, your personal data will be anonymized and deleted.
We use industry standard physical, technical, and administrative security measures to keep your personal data confidential and secure, and will not share it with third parties, except as otherwise set out above. The Internet, however, cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any personal data you provide to us. It is your responsibility to protect the security of your login information.
If you know or suspect that your personal data have been lost, stolen, misappropriated, or otherwise compromised, or in case of any actual or suspected unauthorised use of your SEO Science account, please immediately contact us by email at email@example.com
You may access, review, modify and delete your account profile information by going to your account and editing your details. However, if you want to update, delete, limit the use or disclosure of, or access the personal data we hold about you in our systems, you will need to email your request to us at firstname.lastname@example.org
This section applies to individuals in the EEA or the UK.
Who Controls My Personal Data?
Some of our Affiliates process your personal data as data processors on our behalf and pursuant to our instructions in order to assist us in meeting business operations needs and to perform certain services and functions, such as engineering, sales and marketing. Please refer to the “How We Share Your Personal Data” section above for more information about how we may share your personal data.
This Policy describes the purposes for which your personal data is used and our lawful bases for such processing. Please refer to the “How We Use Your Personal Data” section above for more information.
You may contact us at email@example.com to exercise your rights. Billion Media will be responsible for responding to your requests, in accordance with the GDPR.
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