Definitions

• “European Data Protection Law” means the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable national legislation implementing the GDPR.
• “Personal data” refers to any information relating to an identified or identifiable individual in the meaning of: 1. The European Data Protection Law, for individuals (“data subjects”) in the European Economic Area (EEA) and the United Kingdom (UK) or when the European Data Protection Law otherwise applies; 2. For individuals residing in the State of California, the California Consumer Privacy Act 2018 (CCPA); 3. For individuals residing in other jurisdictions, the applicable legislation on personal data protection (e.g., LGPD – Lei Geral de Protecao de Dados in Brazil).
• “Privacy Policy” refers to this Privacy Policy.
• “SEO Science”, “we”, “us” and/or “our” refers to Billion Media Limited, unless specified otherwise.
• “Service” refers to our Software as a professional service made available via our website.
• “You” and “your” refers to the individual to whom personal data covered by this Privacy Policy relates.

What We Collect

We may collect data, including personal data, about you as you use our website and Service or request our Service and otherwise interact with us. Some of our website’s functionality can be used without providing any personal data, though for using some features, personal data is required. We process two broad categories of personal data:

• Information provided directly by you;
• User information collected automatically.

Information Provided Directly by You

Account registration

If you register with our website at https://www.seoscience.com/, then as part of such registration we will ask you to provide certain personal data, including your name, your company name (if applicable), your email address and password.

If you create an account or log into the Service using third-party services, such as Google or Facebook, we will receive your name and email address as permitted by your profile settings on the third-party service in order to authenticate you. The information we receive when you authenticate through a third-party service depends on the settings, permissions and privacy policy controlled by that third-party service. You should always check the privacy settings and notices in the relevant third-party services to understand what data may be disclosed to us.

Communication with SEO Science

We collect data that you give us when you contact us with inquiries (including by filling out contact forms on our websites), engage with our live chat service on the website, or contact our customer support regarding a problem you are experiencing.

Transactions

We collect details of transactions you carry out using the Service including information you provide to enable us to fulfill your order, which may include financial information such as your bank or credit card number. As a paying user of the Service, we will receive your payment transaction details (for example, your name, the amount paid and the date of payment).

Payment Information

We collect payment and billing information when you register for our paid Service. For example, upon registration we ask you to designate a billing representative, including name and contact information. You may also provide payment information, such as payment card details, which we collect via secure payment processing services. If you sign-up for a free account, you are not required to enter your credit card information unless and until you decide to continue with a paid subscription.

Additional Payment Information

You may choose to provide additional information such as your VAT, additional billing address or name of the entity that you represent.

Identity Verification

In some cases (for example if you request a refund) we may ask you to provide us information such as your billing information (name, transaction ID, last 4 digits of the bank or credit card associated with the account, billing date, etc.), email address, login name, and if needed, information that verifies your identity, in accordance with applicable law.

Use of our blog, requesting content or creating a Public Profile

If you use our blog to post comments or would like to participate in our events, we may ask you to provide us with some information (such as your name, job title, your photo or other information). By posting any information on publicly accessible blogs or other areas of our website you acknowledge and agree that the data you provide on our websites - including information provided to create your public profile - would be visible to any member of the public who accesses the website. You can change this information at any time.

Reviews And Testimonials

We collect and display reviews and testimonials of our customers in addition to other endorsements, such as those from professional organisations. With your consent, we may post your testimonial, but we will check with you first.

Information Received From Third Parties

We may obtain personal data about you from our authorised resellers or distributors, for example, if you purchase access to the Services through one of these partners. The personal data we may receive include business contact information, including mailing addresses, job titles, email addresses, phone numbers.

Information Collected Automatically

Like many other commercial websites, we use certain technologies, such as tools for collecting usage data, cookies, pixels, and similar technologies, to automatically collect information that may contain personal data as you navigate our website.

Device and Usage Data

When users come to our website, we may track, collect, and aggregate information indicating which pages of our websites were visited, the order in which they were visited, when they were visited, and which links were clicked. Collecting such information may involve logging the IP address, operating system and browser software used by each user. We may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of their point of connectivity.

Cookies and Similar Technologies

We use Google Analytics, a web analytics service of Google Ireland Limited (Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland). The use includes the "Universal Analytics" operating mode. This facilitates the assignment of data, sessions and interactions across several devices to a pseudonymous user ID and thus the analysis of a user's activities across devices. SEO Science uses YouTube API Services. If you are using our Service, by agreeing to our Privacy Policy you hereby also certify that you have read and agree to YouTube’s General Terms of Service (https://www.youtube.com/t/terms) and Google’s Privacy Policy (https://policies.google.com/privacy?hl=en). In addition to normal procedure for deleting stored data, you can revoke access to your data via the Google security settings page at https://myaccount.google.com/permissions?pli=1.

How We Use Your Personal Data

We use the personal data we collect as follows:

To provide the Service and related support, process transactions, manage your user account and respond to your requests. This is necessary to perform the contract we are about to enter into or have entered into with you.

We also use your data as necessary for certain legitimate interests, including:

• If we have not entered into a contract with you, to operate and administer our websites, to provide you with content you access and request (e.g., to download content from our websites), and to respond to your requests for our Service.
• To manage our relationship with you, which includes sending administrative information, for example, information regarding the website and changes to our terms, conditions, and policies;
• To analyse trends and track your usage of and interactions with our websites and Service in order to improve or enhance your experience by providing you with more relevant content and service offerings that, in turn, help us develop new products and services.
• To prevent fraud or criminal activities, misuse of our products or services and ensure the security of our IT systems, architecture and networks;
• To (a) comply with legal obligations and legal processes; (b) respond to requests from public and government authorities, including public and government authorities outside your country of residence; (c) enforce our Terms And Conditions; (d) to protect our operations; (e) to protect our rights, privacy, safety of property, and/or that of you or others; and (f) to allow us to pursue available remedies or limit the damages that we may sustain.
• If you ask us to delete your data or to be removed from our marketing lists, we are required to fulfill your request, to keep basic data to identify you and prevent further unwanted processing.
• To send you updates and information about our new products and services, upcoming events or other promotions or news by email.
• Where required by law we will only send you marketing information if you consent to us doing so at the time you provide us your personal data. You may opt-out of receiving such emails by following the instructions in each promotional email we send you or by updating your user settings. In addition, if at any time you wish not to receive future communications or you wish to have your name deleted from our mailing lists, please contact us at information@billionmedia.co.uk

How We Share Your Personal Data

We will not sell or provide your data to others, except in order to provide you with the products and services you request and as further described below, or with your permission or as required by applicable law.

Service Providers

We may engage other companies and people to perform tasks on our behalf - meaning they are helping us provide our Service. In particular, we use third party providers of payment processing, fraud prevention, and security, hosting and other information technology services, email communication, analytics, marketing and investor relations. Following our instructions, these parties may process your personal data in the course of providing the relevant services to us.

Legal Requirements

We may share your personal data so that we can comply with a legal obligation to which we are subject, protect and defend the rights or property of SEO Science, act in urgent circumstances to protect your personal safety or that of the public, or protect SEO Science against legal liability. For example, where we are obliged to share your personal data with regulatory bodies which govern our work and services; government departments such as law enforcement, courts orders; financial institutions and the like.

Data Retention

We retain your personal data for as long as reasonably necessary to provide the Service and fulfil the transactions you have requested, complying with our legal obligations or for other legitimate business purposes, such as maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements. After the retention period has elapsed, your personal data will be anonymized and deleted.

How We Protect Personal Data

We use industry standard physical, technical, and administrative security measures to keep your personal data confidential and secure, and will not share it with third parties, except as otherwise set out above. The Internet, however, cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any personal data you provide to us. It is your responsibility to protect the security of your login information.

If you know or suspect that your personal data have been lost, stolen, misappropriated, or otherwise compromised, or in case of any actual or suspected unauthorised use of your SEO Science account, please immediately contact us by email at information@billionmedia.co.uk

Updating And Accessing Your Personal Data

You may access, review, modify and delete your account profile information by going to your account and editing your details. However, if you want to update, delete, limit the use or disclosure of, or access the personal data we hold about you in our systems, you will need to email your request to us at information@billionmedia.co.uk

Country And State Specific Data Privacy Information

European Users

This section applies to individuals in the EEA or the UK.

Who Controls My Personal Data?
SEO Science and Billion Media Limited are joint controllers for your personal data collected when you use our websites and the Services. For the purposes of the GDPR and equivalent provisions of other applicable data protection laws, SEO Science and Billion Media are registered in the UK. Any requests concerning this Privacy Policy should be directed at Billion Media. Please read the Contact Information section of this Privacy Policy for information about how to contact us.

Some of our Affiliates process your personal data as data processors on our behalf and pursuant to our instructions in order to assist us in meeting business operations needs and to perform certain services and functions, such as engineering, sales and marketing. Please refer to the “How We Share Your Personal Data” section above for more information about how we may share your personal data.

Lawful Bases for Processing

This Policy describes the purposes for which your personal data is used and our lawful bases for such processing. Please refer to the “How We Use Your Personal Data” section above for more information.

What Rights Do You Have Regarding Your Personal Data?

As the data subject, you have:

• the right of access (Art 15 GDPR). If you ask us, we will confirm whether we are processing your personal data and, if so, provide you with a copy of the personal data along with certain other details.
• the right to rectification (Art 16 GDPR). If your personal data is inaccurate or incomplete, you are entitled to ask that we correct or complete it. If we share your personal data with others, we will tell them about the correction where possible.
• the right to erasure (Art 17 GDPR). You may ask us to erase your personal data in some circumstances, such as where we no longer need it or you withdraw your consent. If we share your data with others, we will alert them to the need for erasure where possible.
• the right to restriction of processing (Art 18 GDPR). You may ask us to restrict or ‘block’ the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to us processing it (please read below for information on your right to object). We will tell you before we lift any restriction on processing. If we share your personal data with others, we will tell them about the restriction where possible.
• the right to data portability (Art 20 GDPR). You have the right to obtain your personal data from us that you consented to give us or that was provided to us as necessary in connection with our contract with you, and that we processed with automated means. We will give you your personal data in a structured, commonly used and machine-readable format. You may reuse it elsewhere.
• the right to object (Art 21 GDPR). You may ask us at any time to stop processing your personal data, and we will do so:
• if we are relying on a legitimate interest to process your personal data – unless we demonstrate compelling legitimate grounds for the processing or your data is needed to establish, exercise, or defend legal claims; or
• if we are processing your personal data for direct marketing.
• the right to withdraw consent (Art 7 (3) GDPR). If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time, but this will not affect any processing of your data that has already taken place.
• the right to make a complaint with the data protection authority. If you have a concern about our privacy practices, including the way we handle your personal data, you can report it to the data protection authority that is authorised to hear those concerns.

You may contact us at information@billionmedia.co.uk to exercise your rights. Billion Media will be responsible for responding to your requests, in accordance with the GDPR.

Contact

If you have any questions or concerns regarding our Privacy Policy or use of personal data, or if you want to exercise your rights regarding your personal data, please contact us by email at our designated request address at information@billionmedia.co.uk or by direct mail to:

SEO Science
A Trading Style Of Billion Media Limited
Liverpool Innovation Park
Edge Lane,
Liverpool L7 9NJ